| Press Ganey Survey Results | |||||||||
| Inpatients | |||||||||
| Mean Trend Analysis | |||||||||
| Jul-Sep | Oct-Dec | Jan-Mar | OTHER | ||||||
| Item | 2007 | 2007 | 2008 | HOSPS | |||||
| Overall | 84.0 | 84.4 | 83.2 | 83.1 | |||||
| Admission | 85.3 | 86.5 | 85.3 | 84.4 | |||||
| Room | 81.4 | 80.6 | 79.0 | 78.6 | |||||
| Meals | 80.7 | 80.0 | 79.6 | 77.9 | |||||
| Nurses | 86.4 | 86.3 | 85.5 | 85.9 | |||||
| Tests and Treatments | 84.6 | 85.8 | 84.3 | 84.3 | |||||
| Visitors and Family | 84.2 | 85.6 | 83.8 | 84.0 | |||||
| Physician | 87.3 | 87.2 | 86.2 | 85.4 | |||||
| Discharge | 83.2 | 83.6 | 82.3 | 82.2 | |||||
| Personal Issues | 83.8 | 83.5 | 82.8 | 83.2 | |||||
| Care Assessment | 86.4 | 86.7 | 84.8 | 86.4 | |||||
| BLUE - DMH Higher than Other Hospitals | |||||||||
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