Lifeline
One press of the button signals help instantly, twenty-four hours a day, every day of the year!
Any time of the day or night when you need help, you simply press the Personal Help Button. Pressing the button activates a small in-home unit called a Communicator, which then automatically dials the Lifeline Response Center.
In about a minute, a Lifeline monitor responds to you.
If you say you need assistance, your monitor will send appropriate help. That may mean dispatching an ambulance. It may mean calling the fire department, or the police if you hear suspicious noises. It may simply mean calling your next-door neighbor who can come over to check on you.
So much security, so easy to get started.
Having instant access to help from your home is as easy as:
- calling to get the service started,
- wearing your Personal Help Button, and
- pressing the button when you need help.
Of course, we realize you have questions about Lifeline service that you'd like to have answered first. We've answered some important questions, right here.
When you press the button for help, how do we know your special needs?
You're never a stranger when you call Lifeline.
When you begin the Lifeline service, one of the first things you do is provide us with information about yourself: your address, physical limitations, allergies, the phone number of nearby neighbors, family members, your physician, the ambulance, police and fire departments. That's so the instant the Response Center receives your call, a trained monitor has instant access to that information.
What if you press the button and you can't speak; what happens then?
You don't have to say a word to ask for help.
Even if you can't make voice contact with Lifeline, your monitor knows the procedure. He or she will call one of your neighbors or nearby relatives, people we call Responders, who agreed at the start of the service to come to your home to provide immediate help.
What if you can't press the button?
Many Lifeline models feature an Inactivity Alarm that lets you establish a period of time after which, if we haven't heard from you, the communicator will signal for immediate assistance. You can rely on Lifeline even if you can't summon help.
What if you're taking a bath and suddenly need help?
You can wear your Personal Help Button anywhere within your home.
We realize that much of our value depends upon you wearing your Personal Help Button all the time. We make it small and unobtrusive, even attractive. We make it lightweight, comfortable, and completely waterproof. You can even wear it in the shower or bath.
How much does Lifeline costs?
You'll be surprised how inexpensive peace of mind can be.
In thousands of communities across the United States and Canada, people are enjoying the safety and peace of mind Lifeline offers. When you subscribe to Lifeline, you pay a low, one-time sign-on fee, plus a monthly monitoring fee. You can call DMH at 217-876-8121 to find out how reasonable the monthly cost is. There is no need to make a long term commitment, Lifeline can be discontinued at any time. It's that simple!
Are there any other benefits to having the lifeline services?
With Lifeline's battery Back-up Protection, you don't have to feel vulnerable or afraid if you electricity goes out. Your equipment keeps on working for up to 15 hours.
Plus with Lifeline, you have the confidence of knowing you're relying on the oldest and largest personal emergency response service in the industry. Over the past 20 years, millions of subscribers have relied on Lifeline to meet one of their greatest needs, to remain independent in your own home.
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