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Mobile App FAQ’s


What is it?

MyChart is now available through the MyChart app for both the iPhone and Android devices. This app provides free, fast and secure access to the most frequently used features of MyChart. With this app, users can quickly and easily access your medical records, see upcoming appointments, get test results and send messages to your physician’s office.

Why would I use it?

Accessing your MyChart account through the MyChart iPhone or Android App offers you true mobility, flexibility, instant access and convenience. You are not required to be in front of a traditional desktop or laptop computer to access your MyChart account.

How do I get it?

To use the mobile app, you must first already have an MyChart account. If you do not already have an MyChart account setting one up is quick and easy. Click here to url signup for a MyChart account.

The app is free for both iPhone and Android users.

Getting started with iPhone

  • Search keyword “MyChart” in the iTunes App Store
  • Download and install the free MyChart App
  • Run the MyChart App from your Apple device (iPhone, iPad or iPod Touch)
  • Select Decatur Memorial Hospital from the list of healthcare providers
  • Login with your MyChart Username and Password. *

Getting started with Android

  • Search keyword “MyChart” in the Android Market
  • Download and install the free MyChart App
  • Run the MyChart App from your Android device
  • Select Decatur Memorial Hospital from the list of healthcare providers
  • Login with your MyChart Username and Password. *

Are all myHealth features available?

No, Epic has included only the most popular features in the app. They include:

  • Test Results
  • Appointments (Past and Future)
  • Health Summary (Health Issues, Medications, Allergies, Immunizations)
  • Messages (Inbox)
  • Message Doctor’s Office
  • Family Access