Billing, Insurance, Medicaid, or Medicare
Due to visitor restrictions in place due to COVID-19, we are asking that patients who want to pay their bill use alternative means and not come to the facility for an in-person payment. Alternative means include telephonic or electronic means as identified on your physical statement. Access to the facility to pay your bill in person will be denied until such time as the COVID-19 resolves within our service area. We apologize for this inconvenience. Please know Memorial Health System is committed to ensuring safety for both you and our providers.
At DMH — as a private, not-for-profit hospital — we strive to provide high quality care at a reasonable cost. As a service to our patients, we will bill your insurance carrier directly. You will receive one bill from the hospital for services received. You will receive a separate bill from any physician specialists you might see, such as radiologists, emergency room physicians, anesthesiologists, surgeons, etc. These specialists are legally required to submit separate bills for their services.
For information about coverage on services provided by DMH and/or to verify if the hospital or other treating providers are considered in network, please contact your insurance provider
DMH Managed Care Insurance Plans & Networks
Decatur Memorial Hospital is a participating provider for the following managed care provider networks:
Aetna Health Plans
Healthlink (PPO & HMO)Humana Health Plan
DMH will coordinate with many Worker’s Compensation insurance plans.
Medicare Advantage Plans
To learn more or for any questions our Patient Financial Services will be happy to assist you. You may either contact them by phone between 8 a.m. and 4:30 p.m. Monday through Friday at 217-876-3785.