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Summary of Financial Assistance Policy


Decatur Memorial Hospital, affiliate of Memorial Health System, provides medical care regardless of the patient’s ability to pay. Therefore, we offer help to patients and families who cannot pay for their medical care. We work with patients to know their options, and get help from state or federal programs if they qualify.

If a patient cannot pay for care, and is also not able to access resources from state or federal programs, we work with the patient to find a financial solution. We accept a wide variety of payment methods, and will offer resources to help the patient and responsible party resolve any outstanding balance.

For more information on Decatur Memorial Hospital’s financial assistance, please call 217-876-3785. Our Patient Financial Representatives are available Monday through Friday from 8:00 a.m. to 4:30 p.m. (except holidays).

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