Summary of Financial Assistance Policy
Decatur Memorial Hospital, affiliate of Memorial Health System, provides medical care regardless of the patient’s ability to pay. Therefore, we offer help to patients and families who cannot pay for their medical care. We work with patients to know their options, and get help from state or federal programs if they qualify.
If a patient cannot pay for care, and is also not able to access resources from state or federal programs, we work with the patient to find a financial solution. We accept a wide variety of payment methods, and will offer resources to help the patient and responsible party resolve any outstanding balance.
For more information on Decatur Memorial Hospital’s financial assistance, please call 217-876-3785. Our Patient Financial Representatives are available Monday through Friday from 8:00 a.m. to 4:30 p.m. (except holidays).
English
- MHS Financial Assistance Policy-English
- Schedule of Income Guidelines and Discounts (Exhibit 1)
- Group Provider List – English (Exhibit 2)
- Peace of Mind Regarding Payment Plain Language Summary-(Exhibit-3)
- Explanation of the Amounts Generally Billed (Exhibit 4)
- MHS Affiliate Facility Directory (Exhibit 5)
- Billing and Collections Policy – English
Spanish Translations
- Política de asistencia financiera; Financial Assistance Policy-Spanish
- Cronograma de pautas de ingresos y descuentos (Anexo 1)
- Lista de grupos de proveedores para la FAP (Anexo 2)
- Tranquilidad sobre el pago (Anexo 3)
- Explicacion de los montos generalmente facturado a los pacientes (Anexo 4)
- Directorio de centros afiliados (Anexo 5)
- Política de facturación y cobranzas; Billing and Collections Policy-Spanish
French Translations
- Politique d’aide financière; Financial Assistance Policy-French
- Récapitulatif des directives
et remises liées aux revenus; Schedule of Income Guidelines and Discount-French (Exhibit 1) - Liste des prestataires de groupe
pour le FAP; Group Provider List-French (Exhibit 2) - Tranquillité d’esprit pour le paiement; Peace of Mind Regarding Payment Plain Language Summary-French (Exhibit 3)
- Explication des montants
généralement facturés aux patients; Explanation of the Amounts Generally Billed-French (Exhibit 4) - Répertoire de l’établissement; Affiliate Facility Directory-French (Exhibit 5)
- Politique de facturation
et de recouvrement; Billing and Collections Policy-French