Main Menu

Related content

Nondiscrimination Policy


Decatur Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Decatur Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Decatur Memorial Hospital:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Sign language interpretation devices
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

DMH also provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you believe that Decatur Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Decatur Memorial Hospital Customer Service
2300 N. Edward Street
Decatur, Illinois 62526
Phone: 217-876-2007
Email: customers@dmhhs.org

You can file a grievance in person or by mail, or email. If you need help filing a grievance, Decatur Memorial Hospital Customer Service is available to help you.

You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal

or by mail or phone at

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019 / 1-800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.