Community Health Needs Assessment Survey Results
A focus group consisting of eight Decatur community members was conducted on September 6, 2018. During the one-hour session, the group focused its attention on a high priority item from the Community Health Needs Assessment survey: Patient Access. The group began the discussion talking about barriers to received appropriate healthcare. The largest issues included payment and uncertainty. Even with insurance, many participants faced frustrations with paying bills or working with insurance to determine coverage. Participants also shared their concerns regarding uncertainty in healthcare – uncertainty of who/where to go to, understanding results and what the diagnosis would be. The group also discussed utilization of Primary Care Providers, Specialists and Emergency treatment. The Community Health Needs Assessment team will use survey results and the notes from this focus group to create an action plan to better serve the community.